Canberra-ites - are YOU interested in opening a cafe? Try this quick quiz to see whether or not your customer service skills meet the high quality we’ve come to expect in our fine capital. Here is a hypothetical scenario. Read it carefully and then answer the questions below. Imagine that it is a typical cloudy, cold winter’s day in Canberra. But there is a break in the clouds and the sun is shining. A customer comes into your southside café in an organicy kind of shopping village, orders a